Refund & Cancellation Policy

For Hairstylist Search

Last Updated: December 2025

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1. Overview

This Refund & Cancellation Policy explains how refunds and cancellations will be handled for any paid memberships or features offered through Hairstylist Search.

At this time, Hairstylist Search is in an early phase, and paid memberships may not yet be active. This policy is provided to clearly outline expectations once paid features become available.

Because our services are digital, visibility-based, and platform access–driven, refund eligibility is limited once services are activated.

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2. Current Phase (No Active Charges)

At launch, Hairstylist Search may offer free listings, waitlists, or preview features.

•No membership fees are currently being charged.

•No refunds apply while no payments are being collected.

•This policy will take effect once paid memberships or upgrades are introduced.

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3. Future Paid Memberships (Once Activated)

When paid memberships or features become available:

•All membership fees will be non-refundable unless otherwise stated.

•Fees may apply to services such as:

•Featured or premium listings

•Homepage or spotlight placement

•Specialty or expert badges

•Enhanced visibility or promotional features

Once a paid feature is activated, the service is considered delivered.

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4. Cancellations

Once paid memberships are live:

•Members may cancel their membership at any time.

•Cancellation prevents future charges but does not result in a refund for the current billing period.

•Access to paid features will remain active through the end of the current billing cycle.

Instructions for cancellation will be provided through the member dashboard or via contact with Hairstylist Search.

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5. No Partial Refunds

Refunds will not be issued for:

•Partial billing periods

•Mid-cycle cancellations

•Downgrades

•Unused time

•Low visibility, traffic, or booking results

Platform performance depends on many factors beyond our control.

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6. Failed or Declined Payments (When Applicable)

If a payment fails once memberships are active:

•Paid features may be paused or removed

•Listings may revert to a free or basic tier

•We may attempt to reprocess the payment using the method on file

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7. Chargebacks & Disputes

Submitting a chargeback without contacting Hairstylist Search first may result in:

•Suspension or removal of listings

•Loss of access to paid features

•Ineligibility for future memberships

We encourage members to contact us directly to resolve any billing concerns.

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8. No Guarantee of Results

Memberships do not guarantee:

•New clients

•Bookings

•Profile views

•Search ranking

•Increased income

Results depend on market demand, listing quality, location, and client preferences.

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9. Updates to This Policy

This policy may be updated as the platform grows and paid features are introduced.

The “Last Updated” date reflects the most current version. Continued use of the platform after updates constitutes acceptance of the revised policy.

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10. Contact Us

If you have questions about this policy, contact:

Hairstylist Search

hello@hairstylistsearch.com